Privacy Policy | Inoxbolt

Introduction

At Inoxbolt, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, store, and protect your information when you use our website and services. We comply with the General Data Protection Regulation (GDPR) and Spanish data protection laws.

Data Controller

The data controller responsible for your personal data is Inoxbolt, based in Spain. For any inquiries related to data protection, you can contact us at info@inoxbolt.es.

Data We Collect

We may collect the following types of information:

Contact data: name, email address, phone number
Business information: company name, industry sector
Technical data: IP address, browser type, device used
Usage data: pages visited, time spent, site interactions

Purpose of Processing

We use your personal data for the following purposes:

Managing quote requests and commercial inquiries
Maintaining communication about orders and services
Sending newsletters (only with your consent)
Analyzing website usage to improve our services
Complying with legal and tax obligations

Legal Basis

The processing of your data is based on:

Your express consent for sending commercial communications
The execution of a contract or pre-contractual measures at your request
Our legitimate interest in improving our services and analyzing site usage

Third-Party Services

We use the following third-party services that may process your data:

HubSpot: CRM platform for contact management and commercial communications
Google Analytics: Web analytics service to understand site usage
Meta (Facebook Pixel): Tracking pixel to measure advertising effectiveness
Resend: Transactional email delivery service

Cookies

We use cookies to improve your experience on our website. You can manage your cookie preferences at any time.

Essential cookies: Necessary for basic website functionality
Analytics cookies: Help us understand how visitors interact with the site
Marketing cookies: Used to display relevant advertisements

Your Rights

Under the GDPR, you have the following rights:

Right of access: Request information about the personal data we hold about you
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request the deletion of your personal data
Right to restriction: Restrict the processing of your data in certain circumstances
Right to portability: Receive your data in a structured, commonly used format
Right to object: Object to the processing of your data for specific purposes

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and to comply with our legal obligations. Customer data is retained during the business relationship and applicable legal periods. Analytics data is anonymized or deleted after 26 months.

Contact

To exercise your rights or make any inquiries about the processing of your personal data, you can contact us through the following means. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

Email: info@inoxbolt.es